Our CyberGhost score
CyberGhost VPN Review (Aug 2023): A Fast and Affordable VPN
CyberGhost is the perfect VPN for beginners, thanks to its user-friendly web and mobile apps. It’s also one of the most affordable VPNs on the market, and it offers the longest money-back guarantee you can find (45 days).
Power users will also find much to love, as CyberGhost offers advanced features like split tunneling, a kill switch, and customizable app launch rules. CyberGhost’s worldwide network will help you unblock restricted content from popular streaming platforms like Netflix.
For this CyberGhost review, we tested every essential feature of this VPN provider, including its speed, security, and usability. How did it perform? Keep reading to find out.
Limited offer: Get our exclusive CyberGhost deal with 3 months free!
CyberGhost: A Short Review
- Solid security setup
- User-friendly interface
- Easy to install
- Incredibly affordable
- Works with Netflix and other streaming services
- Ideal for torrent downloads
- 45-day money-back guarantee
- Expansive server network
- Slower performance on distant servers
- Tracks which devices are used to monitor its "seven devices" limit
CyberGhost is a very user-friendly VPN that offers impressive speeds for online gaming and streaming Netflix. What we love best about this VPN is that it comes at an affordable price and has a remarkably generous 45-day money-back guarantee.
Installing CyberGhost is easy, and you can use it on up to seven devices simultaneously, including your laptop, Smart TV, Android smartphone, iPhone, Chromecast, and tablet.
CyberGhost is ideal for new and advanced users alike. It makes advanced features like split tunneling easy to understand and use. Plus, this is a VPN you can trust if you want to download torrents. It provides strict security thanks to its 256-bit encryption and choice of VPN protocols (OpenVPN, IKEv2, and WireGuard).
Based on all these useful features, we gave this service an overall score of 8.8 out of 10.
|💵 Price||From $2.19 a month|
|📱 Operating systems||Linux, Windows, Mac, iOS, Android|
|💳 Payment methods||PayPal, Other, Credit card, Cryptocurrency|
|🔒 Protocols||OpenVPN, IKEv2, Wireguard|
|📥 Torrent options||Torrenting allowed|
|📅 Money-back guarantee||45 Days|
|📋 Logs||No Logs|
|🎬 Works with|
Speed – How Fast is CyberGhost?
The best VPN can protect your traffic without causing severe speed drops and lag. The good news? CyberGhost performed very well during our speed tests, receiving a 9 out of 10 for speed.
Here’s an overview:
- Surfshark maintained up to 88% of our original speed during testing.
- We experienced uneven performance across different CyberGhost servers.
- We enjoyed smooth day-to-day operations without any noticeable problems.
Speed test results for CyberGhost
For this review, we tested the CyberGhost VPN app for Windows from the Netherlands, where our main office is located. We started off by determining our benchmark speed without the VPN and then comparing it to CyberGhost’s performance on various servers.
Your speeds may differ based on your location, internet connection, and other factors. Therefore, you should view our results as indicators of potential performance.
Let’s take a look at the results of our CyberGhost VPN speed test.
|Server||Download (Mbps)||Upload (Mbps)||Ping (MS)|
|US (New York)||27.6||87.37||95|
|US (Los Angeles)||24.64||74.34||170|
|Brazil (Sao Paulo)||22.02||84.55||234|
|South Africa (Johannesburg)||3.43||4||184|
Although not the fastest VPN out there, CyberGhost performed really well on nearby servers. However, as the pings went up, our download speed started plummeting. The VPN was still serviceable, but we didn’t expect to see such drops from CyberGhost.
Surprisingly, our upload speed didn’t drop as much (except in South Africa). This makes CyberGhost an excellent tool for upload-heavy activities like video conferencing.
We also noticed big differences in speed between servers. For example, CyberGhost’s dedicated Netflix US server was much faster than all the other US servers we tested. Therefore, we recommend experimenting a bit with different CyberGhost servers until you find one that meets your needs.
On average, it took us only a couple of seconds to connect to a VPN server, which is great. Naturally, connection times will vary depending on your chosen server and VPN protocol.
Speed during daily use
We used CyberGhost to watch our favorite Netflix shows and a ton of YouTube clips without any problems. Regular browsing went smoothly as well. CyberGhost maintained enough speed to provide us with a completely seamless, lag-free experience.
We also downloaded some torrents and tested playing MTG Arena. Though both activities are bandwidth-heavy, our connections remained fast and uninterrupted. If you’re into bandwidth-hungry online multiplayer games, though, we recommend sticking to nearby servers with lower pings.
Safety – How Secure is CyberGhost?
Good VPN services ensure anonymous browsing by keeping your private data away from prying eyes, such as your internet service provider, hackers, and others. They do this by hiding your real IP, encrypting your data, and refraining from questionable logging practices.
CyberGhost’s current setup gets an 8.5 out of 10 for online security.
Here’s a quick overview of our conclusions:
- CyberGhost supports OpenVPN, IKEv2, and WireGuard protocols.
- CyberGhost didn’t show any IP or DNS leaks.
- CyberGhost comes with an automatic kill switch.
- You can get the CyberGhost Security Suite add-on for extra safety tools on Windows.
- You only need to provide your email address and payment method during registration.
CyberGhost VPN offers a solid roster of modern VPN protocols. It has also abandoned some older and compromised options like PPTP and L2TP, which is a good sign that the VPN is evolving to meet today’s security standards.
Its current list of VPN protocols includes:
- OpenVPN (TCP/UDP): This is the most popular VPN protocol today, thanks to its excellent speed/security balance. It’ll satisfy the needs of most VPN users out there.
- IKEv2: Less CPU-heavy than OpenVPN, this protocol is quite popular among mobile users. It allows you to switch between networks without dropping your VPN connection.
- WireGuard: This is the youngest protocol on this list and the future of VPNs, in our opinion. It provides excellent connection speeds and security while maintaining a much smaller codebase than OpenVPN.
If you’re not sure which protocol is best for you, CyberGhost’s client can pick one automatically based on your connection. If you’d rather take control yourself, we recommend going with WireGuard. Note that the TCP/UDP toggle only works if you’re using OpenVPN.
CyberGhost uses the AES-256 cipher to scramble your traffic. This is the most secure encryption method we have today, also known as “military-grade” encryption.
If you switch to WireGuard, you’ll be using ChaCha20 instead. Having this option is ideal if your devices can’t support AES hardware acceleration.
Logging and privacy
CyberGhost advertises itself as a 100% no-logging VPN. While it does record quite a bit of info, fortunately, none of the collected data can be used to identify you or mount a hack attack against you.
With that in mind, here’s the information logged by CyberGhost VPN:
- Registration info: Email address and payment method
- Personal info: Anonymized IP address, country, transaction information, and partial credit card number
- Anonymous non-personal information: Browser, type of device (mobile/desktop), general properties and metadata, OS version, preferred language, timestamps when visiting the official website, and other browser fingerprinting data
Pro Tip: Avoid Credit Card Payments.
Try to avoid credit card payments as you’ll have to provide your full name, country, postal code, and card info. Instead, we recommend opting for Bitcoin payments as these are better at protecting your identity.
The company always keeps your personal data separate from non-personal information. As such, nobody can combine these two groups to extrapolate anything related to your true identity. So, even though we’re not fans of IP logging, we consider this to be a safe logging policy.
There’s a lot that CyberGhost doesn’t record:
- Which user accessed a particular website or service
- Which user was connected to the VPN service at any given time
- Which CyberGhost VPN server IP they used
- The set of original IP addresses of a user’s computer
Furthermore, CyberGhost keeps a regularly updated transparency report, where you can see relevant data about DMCA complaints, malicious activity flags, and police requests.
None of the data that CyberGhost logs can be used to positively identify any of its users. So, you can rest assured that these data requests won’t affect you. So, even though CyberGhost records some information, it’s essentially a VPN with a strict no-logs policy when it comes to privacy and security.
If your VPN malfunctions for whatever reason, a kill switch will cut your connection to prevent data leaks. CyberGhost comes with an automatic kill switch, which functioned properly during all of our tests.
Most VPNs place their kill switch options among the security settings. Oddly enough, CyberGhost keeps this failsafe in its “Privacy Settings” menu. This might make it a bit more difficult to find if you’re used to handling VPNs, but it’s nothing that can’t be fixed with a bit of exploration.
CyberGhost Security Suite for Windows
When getting your CyberGhost subscription, it’s now also possible to add the Security Suite package. This is an add-on for Windows that helps you ensure your digital freedom and online privacy.
The package includes three different components:
- Cyberghost Antivirus software: CyberGhost has partnered with Intego to protect your computer from malware, spyware, adware, ransomware, and other threats.
- Privacy Guard: This utility helps you maintain control over your privacy on your operating system. It allows you to decide exactly which information you wish to share with apps in Microsoft Store, Edge, Windows Defender, and Windows.
- Security Updater: CyberGhost’s Security Updater helps you get an overview of your software, so you can easily see which programs are up-to-date and which aren’t. This means you can quickly update the right programs and minimize security risks.
With the CyberGhost Security Suite, you get a complete, all-in-one solution for your internet-connected device. This package works on Windows 7, 8.1, 10, and 11. It costs $4.50 per month as a standalone product, but it’s only an additional $1 when bundled with your VPN purchase.
Does CyberGhost leak your data?
During our testing for this CyberGhost review, we didn’t notice any harmful data leaks. Our ipleak.net test showed only data pertaining to the CyberGhost server we were using at the time.
CyberGhost masked our IP address by using one of theirs. So, our own IP address was hidden, increasing our privacy while exploring the internet.
Furthermore, CyberGhost allows you to prevent DNS leaks by using its nameservers. This also lets you block domains known for hosting ads, trackers, and malware.
CyberGhost Windows flaw and how the company addressed it
In May 2023, cybersecurity researcher Ceri Coburn discovered a vulnerability in CyberGhost’s Windows client that could lead to “full system compromise.” According to Coburn, this flaw affected around three million CyberGhost customers that were using OpenVPN or WireGuard.
CyberGhost has since released a patch for this issue and stated that their apps will be subjected to stricter security control going forward. It remains unclear how many users were actually attacked, but we definitely hope CyberGhost will learn from this experience and keep its security up to par in the future.
What information does CyberGhost need?
To create a CyberGhost VPN account, you need an email address and a password. We always recommend creating an anonymous burner email for this purpose, as well as using a strong password.
Your password is encrypted and isn’t visible to CyberGhost. The company assigns a serial number to your account to keep track of your user privileges.
According to CyberGhost, none of this information can be traced back to you, except when you choose to use your full name as an account name. This is a classic privacy blunder, and we strongly advise against it.
You should also choose your payment method carefully. We recommend going with Bitcoin or PayPal while avoiding credit cards. Although Cleverbridge, CyberGhost’s payment processor, has a good reputation, there’s no need to volunteer personal data.
Usability – How User-Friendly is CyberGhost?
CyberGhost is famous for its user-friendly VPN apps and advanced features aimed at power users. We scored CyberGhost VPN’s usability an 8.5 out of 10 after evaluating it for this review.
Here are our main conclusions:
- CyberGhost’s website is simple and easy to navigate.
- The installation is quick and effortless.
- Its VPN clients are very beginner-friendly.
- CyberGhost is quite affordable.
- The CyberGhost support team is helpful and easy to reach via live chat.
CyberGhost’s website and installation process
CyberGhost’s website is informative and intuitive. All the relevant information is easy to find without navigating endless menus and features with cryptic proprietary names. We’re also fans of their unique black-and-yellow color scheme.
Clicking the “My Account” button in the top-right corner will take you to the registration/login screen. Here, you can create an account and get access to your personal dashboard.
In your personal dashboard, you’ll see all of CyberGhost’s products, though you won’t be able to use any until you purchase a premium subscription.
There’s not much you can do in your personal CyberGhost client area, but it does contain some useful options regarding your account and products. You can inspect your account, upgrade your subscription, purchase add-ons, and download software for your devices.
You can also download some of CyberGhost’s free tools, including their private browser and cookie cleaner for Chrome and Firefox.
CyberGhost supports all major platforms, including Windows, macOS, Android, iOS, smart TVs, gaming consoles, VPN routers, and many more. There are also browser extensions for Google Chrome and Firefox.
For this CyberGhost VPN review, we primarily tested its Windows client. Here are the steps required for its installation:
- Go to CyberGhost’s official website.
- Sign up with your chosen credentials.
- Log in with your account information.
- Pick a subscription package through your personal dashboard.
- Download the installation file for your device.
- Wait for the CyberGhost app to download.
- Click on the downloaded file to start the installation.
- Follow the on-screen instructions.
After purchasing a CyberGhost subscription, you’ll receive an email containing your “Cleverbridge reference number.” Make sure to save this information since you won’t be able to get any help from Cleverbridge (CyberGhost’s payment handler) unless you provide this number.
CyberGhost allows for seven simultaneous connections. This should be more than enough coverage for most VPN users.
CyberGhost’s appearance and ease-of-use
CyberGhost VPN has a collapsible client similar to Proton VPN’s. The client looks professional while remaining easy to use. CyberGhost is one of the most beginner-friendly services out there, which makes it a perfect choice if you’ve never handled a VPN before.
The Windows client features a prominent on/off button with a shortcut to CyberGhost’s server list directly underneath. Once you connect, the client also shows info about your chosen server, real and assigned IP addresses, bandwidth, protocol, and connection time.
Clicking the arrow on the left side will open extra options. Most notably, you’ll gain access to CyberGhost’s full server list as well as privacy and security settings.
The “Settings” menu branches out into:
- General settings: Automatic app launch, language, themes, app shutdown behavior, background service, updates, and submitting anonymous usage data
- VPN settings: Protocol, MTU size, TCP/UDP, random port selection, disabling IPv6, and virtual network card repair
CyberGhost’s “Smart Rules” menu allows you to play around with the service’s launch rules, which is a nice quality-of-life addition. If you don’t want to start CyberGhost manually every time, this section allows you to automate its behavior while you’re booting up your device.
CyberGhost supports 12 different languages and allows you to switch between light and dark themes, which is always a nice extra. However, we tried the light theme and found that it takes away a lot from CyberGhost’s visual appeal.
CyberGhost is as beginner-friendly as it gets without dumbing down the service. It’s an excellent gateway VPN that still offers some advanced features that power users will love.
Split tunneling allows users to exempt trusted sites or apps from VPN protection. In other words, you can let them access your device directly.
CyberGhost stores this feature in the “Exceptions” menu, where it allows you to:
- Avoid unnecessary encryption and speed drops on trusted sites.
- Prevent CyberGhost from locking you out of your local websites when connected to servers in other countries.
- Connect to other devices on your local area network without CyberGhost blocking you.
CyberGhost only offers so-called “URL-based split tunneling,” which means you can define the sites you want to access without VPN protection. However, it doesn’t work with apps on your devices. If you want app-based split tunneling, we recommend going with NordVPN instead.
Pricing and payment methods
CyberGhost offers several subscription plans and is very competitively priced. The monthly fee is considerably lower when you subscribe to this provider for a longer period.
The great thing is that all paid subscriptions give you the same service without any data limits or speed restrictions. The difference in prices is only due to the length of the chosen subscription.
CyberGhost prices change regularly and may vary depending on your location. Moreover, although we converted the prices to a monthly amount, please beware CyberGhost charges the entire subscription period in advance.
CyberGhost’s monthly subscription has a 14-day money-back guarantee. Longer subscriptions offer a 45-day money-back guarantee. In other words, you can get a “free trial” of CyberGhost before committing to a long-term subscription.
Cleverbridge, CyberGhost’s payment processor, handles refunds. However, you can also contact CyberGhost directly to resolve this. We contacted Cleverbridge after we were done with our testing and got our refund in a single day.
CyberGhost also offers two add-ons you can bundle with your original subscription: CyberGhost Security Suite and Dedicated IP.
You can choose between the following payment options:
- Credit card (VISA, MasterCard, American Express, and other options depending on the country you live in)
- Google Pay
- Amazon Pay
As always, we recommend buying a VPN with Bitcoin for optimal privacy. If that’s not an option, we advise going with PayPal. You should avoid using your credit card since this option requires you to provide a lot of your personal data.
CyberGhost has a dedicated knowledge base and FAQ section. Most of the time, you’ll be able to find an answer to your query there. However, note that we did find quite a few outdated articles.
It also offers a live chat service. This option is advertised as “24/7 live support,” but they weren’t online every single time we tried contacting them.
When you open the chat window, you’re asked to fill out your name and email so that the customer support team can send a transcript of the conversation to your email.
We tested the live chat service by asking some questions. They responded quickly and politely and were able to provide adequate answers to our questions.
CyberGhost offers customer support in English, German, French, and Romanian.
Server Network – Can CyberGhost Unblock the Internet?
CyberGhost has a wide server network and provides its extensive user base with excellent service without any server crowding or debilitating lag. CyberGhost gets a 9 out of 10 for its current server setup.
Our main takeaways here are:
- CyberGhost offers 9,000+ servers in 90+ countries.
- It unblocks all popular streaming platforms and offers platform-specific streaming servers.
- CyberGhost allows torrenting and P2P file sharing in general.
- Dedicated IPs are available.
Number of servers and locations
At this moment, CyberGhost has 9,000+ servers in 90+ countries. This is an impressive server network, which explains why CyberGhost performed well during our speed tests.
You can access the full list of servers from the client’s main screen or by expanding the client. You can also create a list of favorite servers for easier access.
Apart from regular VPN servers, CyberGhost VPN also offers dedicated servers for streaming (including BBC iPlayer and Netflix), gaming, and torrenting. Each server location comes with a physical distance indicator, so you can easily see which servers are closer to you.
Gaming servers also have ping indicators, which are extremely useful when every frame counts.
CyberGhost currently offers the following server locations.
|Continent/Region||Countries with VPN servers|
|Americas||Argentina, Bahamas, Brazil, Canada, Chile, Colombia, Costa Rica, Mexico, Panama, the United States, and Venezuela|
|Asia and Pacific region||Australia, Bangladesh, Cambodia, China, Hong Kong, India, Indonesia, Japan, Kazakhstan, Macau SAR of China, Malaysia, Mongolia, New Zealand, Pakistan, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, and Vietnam|
|Europe||Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Isle of Man, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom|
|Middle East and Africa||Algeria, Egypt, Iran, Israel, Kenya, Morocco, Nigeria, Qatar, Saudi Arabia, South Africa, and the United Arab Emirates|
CyberGhost and streaming (Netflix, Disney Plus, Hulu, BBC iPlayer)
CyberGhost has streaming-optimized servers that help you unblock the most popular streaming catalogs. In our experience, these servers perform much better than other “regular” CyberGhost servers.
During our research for this CyberGhost VPN review, we tested all major streaming services. Check out our findings below.
|Platforms||Can CyberGhost unblock it?|
|Amazon Prime Video||✔|
During our Netflix tests, CyberGhost allowed us to effortlessly access the US version. It also unblocked Netflix Germany, France, Italy, Canada, Brazil, and others.
We also accessed other popular streaming platforms, including BBC iPlayer. Note that HBO Max might need some troubleshooting, though.
If you get the “not available in your region” error, just try a different browser or clear your cache. The same goes for Amazon Prime Video.
In short, CyberGhost can unblock a lot of content for you. We particularly like VPNs that allow us to access Crunchyroll, and we definitely watched our share of anime with CyberGhost. You’ll be able to enjoy all your favorite content lag-free, no matter where you are in the world.
With Netflix fighting VPNs on a daily basis and other streaming services following suit, the list of reliable unblockers grows shorter by the day. Luckily, CyberGhost is one of the rare VPNs that hasn’t given up the fight yet.
CyberGhost and torrents
CyberGhost boasts hundreds of servers optimized for torrenting. Since there are no bandwidth limits or data caps, you can seed and download as many files as you like.
So, if you can’t imagine a day without using your uTorrent client, CyberGhost is the right VPN for you. You’ll be enjoying seamless downloads without any interruptions or speed throttling.
Just make sure you have your kill switch on to prevent any accidental data leaks, and always check your local laws to make sure you’re not illegally downloading anything!
Dedicated IP address
CyberGhost offers dedicated IP addresses, though this will cost you extra. A CyberGhost dedicated IP costs $2.50 a month.
There are dedicated IPs available in Australia, Canada, France, Great Britain, Switzerland, Germany, Japan, the Netherlands, Singapore, and the United States. You can see the exact list of locations with dedicated IPs in the screenshot below.
You can retrieve your dedicated IP by means of a special token. This should ensure that CyberGhost has no idea what your dedicated IP address is, which is a good system for VPN providers who offer this feature.
To get a dedicated IP with CyberGhost, you just have to do the following:
- Go to “My Account.”
- On the main page of your account, select “My dedicated IP” from the menu on the left-hand side.
- Read the information on the “Token Redeeming Steps” and select “I acknowledge.”
- Choose the location you prefer and click on “Redeem Token.”
- Your token will then be downloaded (this copy is just for you, so ensure you don’t lose it).
- In your CyberGhost app, click on the green notification that says “Activate.”
- Insert your token code and click “Activate” again.
- You are now ready to use your dedicated IP.
Dedicated IPs can help you avoid CAPTCHA pop-ups and service blacklisting (like on Netflix or Reddit, for example). In fact, dedicated IP addresses are probably the best way to circumvent the VPN blocks that many streaming services employ nowadays.
Dedicated IPs are also good for online banking apps since you won’t be logging in with a different IP every time. This will prevent your banking app or website from blocking you on account of suspicious activity.
Our Experience With CyberGhost
CyberGhost is an excellent, user-friendly VPN for both beginners and power users. Its user interface is simple, and advanced features are easily accessed.
CyberGhost’s protection is more than enough for everyday use, thanks to AES 256 encryption and a variety of VPN protocols. CyberGhost also has a large number of servers across the world, with dedicated servers for gaming, streaming, and torrenting.
All in all, we found that CyberGhost strikes the right balance between safety, affordability, speed, and user-friendliness.
If you want to see how CyberGhost compares to other VPNs, check out the articles below:
Want a quick answer to your question about CyberGhost? Maybe you’ll see your question below in our FAQ! Click on a question to see the answer.
Yes, CyberGhost is a secure VPN provider with strong encryption protocols including OpenVPN and WireGuard. It doesn’t keep any logs, as it has a strict no-logging policy and a clear disclaimer about the information it does need to collect.
Yes, CyberGhost works with US Netflix. Thanks to its dedicated streaming servers, you can successfully unblock US Netflix, something we tested thoroughly in our CyberGhost review.
Yes, CyberGhost has special P2P servers that allow you to anonymously download torrents. However, note that this doesn’t make illegal downloading suddenly become legal with a VPN.
No, CyberGhost VPN isn’t free. However, CyberGhost does have a 45-day money-back guarantee on longer subscriptions and a 14-day money-back guarantee on their one-month subscription.
CyberGhost has several subscription options:
- 1 month: $12.99 a month
- 6 months: $6.99 a month
- 2 years (+ 2 months): $2.19 a month
As long as you have a subscription to the streaming service of your choice, such as Netflix or Hulu, you can use CyberGhost to stream movies and shows. It offers dedicated streaming servers for optimal speeds.
No, CyberGhost has a no-logs policy and does not track your IP address. It helps you access the internet completely anonymously.
Yes, CyberGhost has a kill switch that will protect you from IP leakage if you happen to disconnect from a secure server.
Yes, it can! CyberGhost is efficient at unblocking many streaming services in different regions such as Netflix, Hulu, Disney+ Hotstar, and more.
Yes. We tested this for our CyberGhost review and experienced decent speeds. There was no delay or buffering when streaming videos on YouTube or Netflix, and the other streaming platforms we tested also worked flawlessly.
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